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Bupa Healthcare Reviews

Bupa Healthcare covers more mental health conditions than any other leading UK insurer.

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8.8 /10
Based on 24745 reviews
#2 of 6 health insurers
  • Sentiment Score: 2.8/10
  • 24745 reviews found on websites such as TrustPilot

Price Band

£ £ £ £ £

Good for

  • Rated 5 stars by Defaqto
  • Rated 4.4/5 by Trustpilot
Consumer Behavior Graphic
84% of consumers read reviews before purchasing
*Based on an independent survey of 1000 people by Compare By Review
Filter by:
  • All (8),
  • Claims (4),
  • Service (3),
  • Sales (0),
  • Renewal (1)
Shaun
Cover Purchased
i Reviewed without invitation
Reviewed the Claims experience on 14 Feb 2024

The Documentation Hoops You Need To…

The documentation hoops you need to jumpt through are a NIGHTMARE. In Short, you require the NHS GP to fill out a pretreatment form EVERYTIME you want access to treatment and typically costs 40£!!.…
  • Recieved a response within 1-2 days after their claim was submitted
  • Claim is still unresolved
  • Was neither happy or unhappy with their experience when they spoke to someone
Cait
Cover Purchased
i Reviewed without invitation
Reviewed the Service experience on 21 Jul 2023

Do Not Recommend

Attempting to change cover level. Online it says it can be done via the app or the website. This is not the case with my account. I have attempted several “conversations” with their online bot, only …
  • Recieved a response over 5 days after their service query was submitted
  • Was neither happy or unhappy with their experience when they spoke to someone
Health Icon

Quotes our team received

Health Pricing Image One

Details

Basic policy: no outpatient cover, NHS cancer cover and essential hospital access

Basic Cover Quote

£28.94
Per Month

Comprehensive Cancer Cover

Included

Levels Of Cover Available

2
Health Pricing ImageTwo

Details

Comprehensive policy: full outpatient cover, full cancer cover and London hospital access

Comprehensive Cover Quote

£37.77
Per Month

Comprehensive Cancer Cover

Included

Levels Of Cover Available

2

Frequently asked Questions

FAQ Icon

Bupa insurance has two main types of cover, Treatment & Care and Comprehensive. Both have optional extras you can add and remove to tailor the quote to suit your budget and health needs.

Yes, cancer care is covered under both levels of cover.

No. Bupa has a strict policy that excludes any condition you have had advice, treatment or medication for during the previous seven years, or that has produced symptoms.

Bupa has an extensive network of hospitals and practices they will cover you to use. The hospitals you have access to will depend on the Hospital Access option you choose. These range from

Essential Access - the low cost option with access to a limited national hospital network. This does not cover hospitals within central London.

Extended Choice - This option offers a longer list of hospitals and clinics, with a limited selection of hospitals and clinics in central London included.

Extended Choice with Central London - this option has the same advantages of extended choice, plus a larger selection of hospitals and clinics in central London.

Health Insurance Guides

Check out our insurance guides for more information