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Aviva Reviews

Aviva guarantees your life insurance premium and it won't increase at first renewal if you haven't made a claim.

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Provider
9.3 /10
Based on 55433 reviews
#1 of 6 health insurers
  • Sentiment Score: 4.7/10
  • 55433 reviews found on websites such as TrustPilot

Price Band

£ £ £ £ £

Good for

  • Rated 5 stars by Defaqto
  • Rated 4.6/5 by Trustpilot
Consumer Behavior Graphic
84% of consumers read reviews before purchasing
*Based on an independent survey of 1000 people by Compare By Review
Filter by:
  • All (11),
  • Claims (3),
  • Service (5),
  • Sales (2),
  • Renewal (1)
Jenny
Cover Purchased
i Reviewed without invitation
Reviewed the Service experience on 1 Nov 2023

Quick

The representative was pretty neutral, not great not bad but what i loved was how quickly they got back to me
  • Recieved a response the same day their service query was submitted
  • Was neither happy or unhappy with their experience when they spoke to someone
Stuart Pudney
Cover Purchased
i Reviewed without invitation
Reviewed the Service experience on 1 Aug 2023

Zero Customer Care

I am writing this as I am listening to inane music, waiting for Aviva to answer the phone. I have been waiting 45mins already. The last twice I contacted them it was an hour + wait. This shows a to…
  • Recieved a response over 5 days after their service query was submitted
  • Was neither happy or unhappy with their experience when they spoke to someone
Health Icon

Quotes our team received

Health Pricing Image One

Details

Basic policy: no outpatient cover, NHS cancer cover and essential hospital access

Basic Cover Quote

£50.30
Per Month

Comprehensive Cancer Cover

Included

Levels Of Cover Available

2
Health Pricing ImageTwo

Details

Comprehensive policy: full outpatient cover, full cancer cover and London hospital access

Comprehensive Cover Quote

£60.86
Per Month

Comprehensive Cancer Cover

Included

Levels Of Cover Available

2

Frequently asked Questions

FAQ Icon

Currently, Aviva offers two levels of cover; Limited Cover and Full Cover to provide an affordable plan should you require healthcare that's unavailable on the NHS.

Cover for cancer diagnosis, treatment and aftercare is standard on Aviva private health insurance policies.

No. Aviva private healthcare does not cover pre-existing health conditions. This further extends to incurable, long term illnesses such as diabetes, arthritis, epilepsy and asthma.

Aviva has a network of hospitals, including private and independent hospitals as well as selected NHS hospitals offering Private Patients Units (PPUs). Please note, only hospitals within a 30 mile radius of your address can be selected. Hospitals more than 30 miles will not be shown.

Yes. There are lots of added benefits of including your family on your Aviva private medical insurance policy. For example, younger children are covered for free and couples pay 9% less when you add a partner to the policy.