ManyPets
ManyPets offers flexible pet insurance plans that stand out for their customer-friendly features. With the option to cancel anytime and pay monthly without hidden fees, pet owners can enjoy peace of mind knowing they’re not locked into a long-term commitment.
A notable perk is the unlimited, 24/7 video vet calls through FirstVet, allowing pet owners to consult a UK-registered vet whenever they need advice, at no extra cost.
Trusted by 1000s of pet owners
3.7
/10Sentiment Score
This score shows how positive or negative the overall review feedback is on a scale from 1 (most negative) to 10 (most positive)
9.2
/10Review score
This score shows how highly reviewers have rated this pet insurance provider, with 10 being the highest score
+
101200
Customer reviews
Up to
£15,000
Vet fee cover
Insurance products by ManyPets
Lifetime dog insurance
Lifetime dog insurance refers to policies with a vet fee limit that resets annually upon renewal. This means you can claim the full vet fee limit each year, offering ongoing coverage for conditions your dog may develop throughout its lifetime.
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Vet fee cover up to £15,000, refreshed each year upon renewal.
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Pre-existing coverage for conditions that ended over two years ago; ManyPets’ pre-existing policy covers those free from treatment for three months.
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Comprehensive dental cover for accidents and illnesses provided your dog has had a recent dental check-up.
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Third-party liability & protection against legal claims made against you and your dog.
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Behavioural cover for behavioural treatments recommended by your vet due to an accident or injury.
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Coverage for hydrotherapy and other therapies, depending on your policy’s limits (£500 to £2,500).
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Pay monthly at no additional cost.
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Receive 20% of your premium back at renewal if no claims have been made.
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Access to exclusive discounts worth up to £500, including pet-sitting offers and discounts on flea, tick, and worm treatments.
What’s included?
What levels of cover are available?
Customers can choose from four levels of annual vet fee cover:
Value: £3,000
Regular: £7,000
Pre-existing: £7000
Complete: £15,000
How does reimbursement work?
To make a claim, you’ll need to get a copy of your pet’s medical history, treatment invoice or a receipt if a payment has already been made. Then, you’ll access your account — logging into your ManyPets online portal. After that, you’ll tell ManyPets what happened and upload your evidence.
ManyPets will keep you updated by text or email while assessing your evidence and send the payment to you or your vet based on your preference.
Are there any exclusions?
ManyPets won’t cover treatment for:
Pre-existing conditions: claims for conditions with signs, symptoms, treatment, or advice recorded in the last 24 months are not covered unless you have a pre-existing policy.
Routine spaying and neutering: claims for routine spaying or neutering procedures are not covered. However, claims may be considered if recommended due to a medical condition.
Lifetime cat insurance
Lifetime cat insurance consists of policies with a vet fee limit that resets every year upon renewal. This means you can claim the full vet fee limit each year, providing continuous coverage for any conditions your cat may develop throughout its lifetime.
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Vet fee cover up to £15,000, renewed each year.
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Coverage for pre-existing conditions that ended over two years ago; our pre-existing policy covers those free from treatment for three months.
-
Comprehensive dental cover for accidents and illnesses provided your cat has had a recent dental check-up.
-
Third-party liability to protect against legal claims made against you and your cat.
-
Coverage for behavioural treatments recommended by your vet due to an accident or injury.
-
Coverage for hydrotherapy and other therapies, depending on your policy’s limits (£500 to £2,500).
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Pay monthly without any extra cost.
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Optional MoneyBack feature: get 20% of your premium back at renewal if no claims have been made.
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Access to exclusive discounts worth up to £500, including offers for pet-sitting, flea, tick, and worm treatments.
What’s included?
Levels of cover available
Value: £3,000
Regular: £7,000
Pre-existing: £7,000
Complete: £15,000
How does reimbursement work?
To file a claim, you’ll need to obtain your cat’s medical history, treatment invoice, or receipt if payment has been made. Log into your ManyPets online portal to submit your claim and upload the necessary documents. ManyPets will keep you informed via text or email during the assessment and send payment directly to you or your vet, based on your preference.
Exclusions
ManyPets does not cover treatment for:
Pre-existing conditions: Claims for conditions with signs, symptoms, treatment, or advice noted in the last 24 months are excluded unless you have a pre-existing policy.
Routine spaying and neutering: Claims for routine procedures are not covered, but exceptions may apply if spaying or neutering is recommended due to a medical condition.
Multi-pet insurance
ManyPets offers up to 15% discounts on multi-pet plans. This discount will apply every year you renew and covers up to £15,000 vet fee cover per pet, including unlimited, 24/7 video vet calls with FirstVet at no extra cost.
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Vet fee cover up to £15,000, renewed each year.
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Coverage for pre-existing conditions that ended over two years ago; our pre-existing policy covers those free from treatment for three months.
-
Comprehensive dental cover for accidents and illnesses provided your pets have had a recent dental check-up.
-
Third-party liability to protect against legal claims made against you and your pets.
-
Coverage for behavioural treatments recommended by your vet due to an accident or injury.
-
Coverage for hydrotherapy and other therapies, depending on your policy’s limits (£500 to £2,500).
-
Pay monthly without any extra cost.
-
Get 20% of your premium back at renewal if no claims have been made.
-
Access to exclusive discounts worth up to £500, including offers for pet-sitting, flea, tick, and worm treatments.
What’s included?
Levels of cover available
Value: £3,000
Regular: £7,000
Pre-existing: £7,000
Complete: £15,000
How does reimbursement work?
To file a claim, you’ll need to obtain your pet’s medical history, treatment invoice, or receipt if payment has been made. Log into your ManyPets online portal to submit your claim and upload the necessary documents. ManyPets will keep you informed via text or email during the assessment and send payment directly to you or your vet, based on your preference.
Exclusions
ManyPets does not cover treatment for:
Pre-existing conditions: claims for conditions with signs, symptoms, treatment, or advice noted in the last 24 months are excluded unless you have a pre-existing policy.
Routine spaying and neutering: claims for routine procedures are not covered, but exceptions may apply if spaying or neutering is recommended due to a medical condition.
Quotes our team received
Pet profile:
Buster, a 3-year-old Border Terrier with no pre-existing conditions
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Cheapest quote:
£42.68 per month
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Maximum vet fees:
£15,000 per policy year
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Excess:
£99 per condition
| Vet fees | Value | Regular | Pre-existing | Complete |
|---|---|---|---|---|
| Vet fees per year |  £3,000 |
£7,000 |
£7,000 |
£15,000 |
| Type of cover | Lifetime |
Lifetime |
Lifetime |
Lifetime |
| Excess | £99 |
£99 |
£99 |
£99 |
| Advertising and reward |  Not included |
Not included |
Not included |
£6,000 |
| Pre-existing conditions cover | Cover for conditions that ended 2 years ago |
Cover for conditions that ended 2 years ago |
£500 in year 1 & £1,000 in year 2 |
Cover for conditions that ended 2 years ago |
| Farewell cover | £150 |
£150 |
£150 |
£150 |
| 24-hour access to the FirstVet helpline | Included |
Included |
Included |
Included |
Customer Reviews
Cover Purchased
Reviewed without invitation
Reviewed the
Service
experience on 2 Jan 2024
1 out of 5 paws
Take Many Months To Sort Claims, Double Monthly Payments On A Whim, And Have No Accessibility - I Am Deaf And They Insist I Call
Experience in brief: I've been with ManyPets for 3 years total. The first two, I was reasonably happy, and the last year was okay, some disappointment. Now, they are doubling my monthly payments and …
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Recieved a response over 5 days after their service query was submitted
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Was neither happy or unhappy with their experience when they spoke to someone
Cover Purchased
Reviewed without invitation
Reviewed the
Claims
experience on 14 Nov 2023
1 out of 5 paws
Conmen
Avoid at all costs. Claim not settled since August, 7 emails (no response), 3 phone calls (you can't get through) Do not buy your pet insurance from these people.
Making a claim
Claiming on your ManyPets pet insurance is straightforward and hassle-free.
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Step 1: log in
Access your ManyPets account by logging in. Navigate to ‘My Account,’ then select ‘My Quotes and Policies.’ -
Step 2: initiate the claim
Click on ‘Make a Claim.’ Fill in the details of your claim, including the vet you used and the amount you need to claim back. -
Step 3: provide necessary information
To expedite your claim, upload an itemised invoice from your vet along with your pet’s medical history from the past 24 months. If you don’t have this information, ManyPets can obtain it directly from your vet. -
Step 4: track your claim
You can monitor the progress of your claim in your account. Expect regular updates via text message and email. Once approved, you can choose to receive payment directly or have the vet paid instead.
If you prefer assistance, feel free to call ManyPets at 0333 130 4552, and their team will handle the claims process for you.
Other things to consider
Changes to your premium
There are several factors that will affect the cost of your insurance premium when you first take out your pet insurance policy. These include:
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Age: younger pets typically have lower premiums.
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Breed: certain breeds are more prone to specific health conditions, which can affect the cost.
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Location: vet costs can vary by region.
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Coverage level: higher coverage plans naturally come with a higher premium.
Your limit will be reinstated each year, as long as you renew your policy and there’s no break in cover. ManyPets may choose not to renew a policy, if they do, they will let you know in advance of your renewal date.
Understanding insurance excess
An excess is the contribution you must pay when making a claim on your insurance policy, and it's a common feature in most plans, including ManyPets.
While excesses can be inconvenient, they help insurers maintain profitability, allowing them to provide quality coverage and service. If you’re unsure of your excess amount, you can find it in your policy document in My Account. When you make a successful claim, ManyPets will deduct the excess from your payout, and your vet will handle any remaining balance directly with you.
Contact ManyPets
If you have a general enquiry, you can call ManyPets on 0345 340 4090 or email them via support@manypets.com.
For claim queries or to make a claim, you can call 0345 646 1213 or email myclaim@manypets.com. Alternatively, you can log in to your account to make new claims or track the progress of existing claims.
FAQs
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What types of policies does ManyPets offer?
ManyPets offers Lifetime insurance policies for dogs, cats, and multi-pet coverage. Customers can choose from four levels of cover:
Value: £3,000
Regular: £7,000
Pre-existing: £7,000
Complete: £15,000
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Does ManyPets cover pre-existing conditions?
Yes, ManyPets offers a Pre-existing policy that covers conditions which ended over two years ago or those free from treatment for three months.
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Do I need to pay an excess when I make a claim?
Yes, the standard excess for ManyPets policies is £99, which will be deducted from your payout.
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I have an old cat or dog; can I get insured?
Yes, ManyPets provides coverage regardless of your pet's age. However, factors like age, breed, and location may influence your premium.
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Are dental fees covered?
Yes, comprehensive dental cover is included for accidents and illnesses, provided your pet has had a recent dental check-up.
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Are vaccinations included?
No, routine vaccinations are not covered by ManyPets insurance policies.
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What happens after I make a claim?
After submitting a claim through the ManyPets online portal, you will receive regular updates via text or email. You can track the claim status in your account, and payments can be made directly to you or your vet, depending on your preference.
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