Buster, a four-year-old Labrador Retriever
More Than Reviews
New customers get 25% when they buy online and can also benefit from a 10% multi-pet discount.
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Sentiment Score: 3.4/10
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15594 reviews found on websites such as TrustPilot
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Awarded 5 Star Defaqto ratings for both their Premier and Classic policy options
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25% off when you buy online
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Dedicated pet advice line, vetfone, available 24/7 to help with all health queries concerning your pet
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10% multi-pet discount available
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Third Party Liability cover included in all policies
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Earn cash rewards on everyday spending by joining the MORE THAN REWARDS programme
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Hassle free online claims system for repeat medication and ongoing treatment claims
Price Band
£
£
£
£
£
Good for
- Cover from 26 days
- Rated 5 stars by Defaqto
84% of consumers read reviews before purchasing
*Based on an independent survey of 1000 people by Compare By Review
Cover Purchased
Reviewed without invitation
Reviewed the
Claims
experience on 29 Jun 2024
Conditions On Making A Claim
the cost of the insurance was ok, but when you make a claim you are charged £100 per claim plus 20% of the cost which actually means you are paying more than the cost of the premium and/or the same c…
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Recieved a response over 5 days after their claim was submitted
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Claim is still unresolved
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Was neither happy or unhappy with their experience when they spoke to someone
Cover Purchased
Reviewed without invitation
Reviewed the
Claims
experience on 21 May 2024
Do Not Use
We had insured our dog for 8 years and in that time only had one small claim, unfortunately we had to say goodbye to our beloved dog and made a claim for euthanasia and cremation as we had the best c…
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Recieved a response over 5 days after their claim was submitted
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Claim wasn't successful
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Was neither happy or unhappy with their experience when they spoke to someone
Quotes our team received
Pet profile:
Cheapest quote:
£4.86
Per Month
Maximum vet fees:
£2.5k
Per Accident
Excess:
£100
Dog | Cat
Pet profile:
Tinks, a three-year-old Bengal
Cheapest quote:
£5.24
Per Month
Maximum vet fees:
£2.5k
Per Accident
Excess:
£100
Dog | Cat
Compare More Than pet insurance policies
More Than offers four different pet insurance policies, all with different cover levels. The details of each policy is detailed in the table below:
| Accident Only | Basic | Classic | Premier | |
|---|---|---|---|---|
| Vet fees limit | £2,500 | £1,500 or £3,000 | £4,000 or £8,000 | £4,000 or £12,000 |
| Third party liability | Included | Included | Included | Included |
| Accidental damage cover | Included | Included | Included | Included |
| Emergency boarding | Not included | Included | Included | Included |
| Lost and found cover | Optional | Optional | Included | Included |
| Pets abroad cover | Not included | Optional | Included | Included |
| Complementary treatment cover | Not included | Included | Included | Included |
| Farewell cover | Optional | Optional | Optional | Included |
Making a claim
You or your vet can claim on your More Than pet insurance policy online. Simply fill in the online form, upload your invoices, confirm your details and submit the form. More Than will aim to process your claim in a week. You can also track your claim and view any previous claims you've made online.
Contact More Than
You can email More Than by filling in the 'contact us' form on their site. They will aim to respond to your email within 5 days. If you'd prefer to call them, you can reach them on:
0330 102 3628 if you're an existing pet insurance customer. Lines are open from 9am to 6pm Monday to Friday and 9am to 5pm on Saturdays.
0330 102 2915 if you want to speak to customer services. Lines are open from 9am to 6pm Monday to Friday and 9am to 5pm on Saturdays.
0330 100 7824 if you want to speak to the sales team. Lines are open from 9am to 6pm Monday to Friday and 9am to 5pm on Saturdays.
0330 100 7801 to make a claim or track a claim. Lines are open from 9am to 6pm Monday to Friday and 9am to 5pm on Saturdays.
Frequently asked Questions
More Than offer four levels of pet insurance cover; Accident Only, Basic Classic and Premier.
If your pet has a pre-existing condition when you take out the policy it will not be covered.
More Than state that 93% of all claims are paid.
Yes, you can add elements such as Lost and Found and Pets Abroad cover to both their Accident Only and Basic policies.
More Than state that they aim to process most claims within a week. You can also track the status of your claim via their online claims tracking service.
Yes, More Than has an extensive list of vets who provide the highest standard of care. If there isn't a preferred vet in your area that you’re able to see, More Than will try to help you. If you don't see a vet from the preferred list you will need to pay a certain amount of the vet bill yourself.
More Than provides pet insurance policies for cats and dogs only.
Accident Only Pet Insurance Guides
Check out our insurance guides for more information
