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petGuard Reviews

Get 20% off your first year of cover and pay monthly at no extra cost. 

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6.1 /10
Based on 283 reviews
#21 of 23 cat insurers
  • 283 reviews found on websites such as TrustPilot

Price Band

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Good for

  • £12k maximum vet fees per year
  • Rated 5 stars by Defaqto
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Quotes our team received

Bengal

Pet profile:

Tinks, a three-year-old Bengal

Cover starts from:

8
Weeks

Maximum vet fees:

£12k
Per Policy Year

Excess:

£100
Per Condition

What do petGuard insurance policies cover?

petGuard offers two different types of pet insurance policies, an accident and illness policy and an accident only policy. As the name suggests, accident only policies cover your pet in the event of an accident. Illnesses are not covered. You have the choice of either £3,000, £6,000 or £12,000 annual vet fee cover. 
 
petGuard’s accident and illness policy includes cover for: 
 
  • Vet fees - petGuard offers three levels of vet fee cover. You can choose to have either £3,000, £6,000 or £12,000 cover for vet fees per year if your dog needs treatment following an illness or accident. 
  • Emergency boarding - if you’re hospitalised and can’t look after your dog, petGuard will cover the cost of daily minding or boarding fees up to £1,500. 
  • Holiday cancellation - if you have to cancel or cut short your holiday because your pet is unwell or missing, you can get up to £5,000 towards the cancellation costs. Exclusions apply to conditions and illnesses.
  • Accidental damage to pet accessories - if your pet’s cage or tracking device is stolen or damaged, you can get up to £500 to replace or repair it. Accessories must be owned from new and security requirements apply. 

 

How to make a petGuard claim

If you need to claim on your petGuard insurance policy, you need to email claims@petadminteam.com or call 0333 130 4534. Once a member of the claims team has guided you through the process and submitted your claim, you will be kept up to date regularly by text or email.