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Petplan Reviews

Petplan pay out 97% of claims they receive and 90% of policyholders renew their cover with them each year.

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8.9 /10
Based on 82667 reviews
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#3 of 30 pet insurers
  • Sentiment Score: 8.3/10
  • 82667 reviews found on websites such as TrustPilot
  • Petplan's Classic, Classic + and Ultimate policies have been awarded 5 Stars by Defaqto
  • Petplan won’t increase your premiums because you’ve made a claim
  • 10% discount when you purchase a policy online
  • Multipet discount if you insure more than one pet

Price Band

£ £ £ £ £

Good for

  • Rated 5 stars by Defaqto
  • 10% discount when you purchase a policy online
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Quotes our team received

Labrador

Pet profile:

Buster, a four-year-old Labrador Retriever

Cheapest quote:

£97.07
Per Month

Maximum vet fees:

£12,000
Per Year

Cover from:

6
Weeks
Bengal

Pet profile:

Tinks, a three-year-old Bengal

Cheapest quote:

£24.15
Per Month

Maximum vet fees:

£12,000
Per Year

Cover from:

6
Weeks
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Frequently asked Questions

FAQ Icon

Petplan offers two types of pet insurance policies for dogs and cats: Essential Plan and Covered for Life®. The former offers time-limited insurance, focused on providing short-term help with vet bills. The latter offers lifetime cover, providing support for vet bills for ongoing conditions.

PetPlan has a one-size-fits all policy for rabbits under its Rabbit Plan, offering up to £4,000 per year towards vet bills.

You can also find policies for horses and exotic pets on Petplan’s website.

Petplan is one of the few insurance providers that may cover a pet with pre-existing conditions. PetPlan may offer a policy that excludes treatment for conditions that are a result of the pre-existing condition. They can remove that exclusion if specific criteria are met, such as if your pet has been clear of any symptoms for a set timeframe.

They may also choose to cover the pre-existing condition outright, if they believe the condition is fully resolved and unlikely to happen again. However, Petplan may elect to not cover your pet’s pre-existing condition if they believe it is likely to affect your pet for the rest of their life.

Petplan provides cover for cats, dogs, rabbits, horses and a few exotic pets.

Petplan has an impressive claim approval rate of 97%, with over £5 million paid every week to help owners get the care their pets need and deserve.

It can take up to 14 working days for Petplan to process a claim.

Yes, Petplan may be able to pay your vet directly, although you can ask to receive reimbursement yourself if that is preferred.

Petplan offers up to £2,000,000 in third party liability cover for dogs and cats across all policies.